Quidco has launched a new two-tiered membership scheme. Premium users will be charged the same £5 on cashback that has been levied on all members previously, but there is now also a basic scheme with no cost attached.
Andy Oldham, managing director at Quidco, put the new membership scheme into place based on user feedback. “Offering Quidco’s service on a tiered basis has been in planning for months and is as a result of listening to what our members want,” he said.
Basic users have access to all the same merchants, but they will be able to use money saving tools on Quidco’s site such as a mobile app and in-store cashback programme, which are now free for the first time.
Faster Payments for Premium Users
Paying members will benefit from 1,000 faster-paying merchants. With the new feature, Quidco believes its cashback is returned quicker than competitors. A customer care team with call back service and live chat is also available for premium users.
Oldham stated that support wouldn’t just be offered to Premium users. “Basic members will not miss out,” he said. “Their queries will be turned around within 24 working hours and will allow access to 3,500 retailers, saving the average family £780 per year.”
Quidco has chosen to reveal its new membership scheme at a time when it has just recruited its three millionth member. The cashback site reached this landmark after eight years of operation.