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Thread: TMobile Vallidations and rejected Sales

  1. #1
    King of The Zoo
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    TMobile Vallidations and rejected Sales



    Hi,

    I have been looking at my stats for tmobile and noticed that there are a number of rejected sales. I was under the impression that this was an application program and that all sales were autmoatically validated.

    There is also a number of pending sales going back into July/August. As we are now mid September I was hoping that these would of been validated (past 14 day returns policy) so that I could get paid for these sales in the next payment.

    Please could you validate them and explain why there are rejections appearing in my account.

    Thanks

    Mike

  2. #2
    Registered User Paul Newton's Avatar
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    Good morning eyeofthetiger, I hope your well.

    I have just posted on another thread promising to look at something first thing in the morning, so I guess I can only promise to look at this for you second thing! :-)

    Sorry for the confusion, but we will get back to you with an explanation in the morning.

    Enjoy the rest of your weekend.

    Paul
    paul.newton@performancehorizon.com
    Financial Director
    Mobile 07969 841 331

  3. #3
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    I'm in the same boat so would be grateful if you could check for me as well.

    Steven
    Visit my UK Affiliate Marketing blog.

  4. #4
    Registered User Paul Newton's Avatar
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    Not a problem, have a nice evening.
    paul.newton@performancehorizon.com
    Financial Director
    Mobile 07969 841 331

  5. #5
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    Hi Guys,

    I've taken a look at your account Mike and the rejected sales are from the period during which we were tracking duplicate sales. This problem has now been fixed so you shouldn't see any rejections going forward. If you do have any concerns just let me know.

    With regards to the validations these will happen this week for July in time for September's payment run.

    Hope that helps, if you have any questions please let me know. Stevenm, i dont have your account details here so if the above doesn't answer your questions drop me your details and i'll take a look.

    Cheers,

    Warrick

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