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Thread: Crazy change to the transaction report

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    Crazy change to the transaction report



    The transactions report is suddenly much less useful. The 'payment status' column - which previously showed a green or yellow dot, representing the given merchant's payment status - now contains a long, explanatory paragraph of text in every single row. This makes each row several times wider and so allows far fewer rows to be seen at a glance, as well as cluttering the screen with reams of repeated text about something that only needs to be explained once.

    It's a terrible change that I hope to see reversed soon.

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    Registered User Safiyya's Avatar
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    Re: Crazy change to the transaction report

    Hi filtay,

    I still see the "traffic light" system in the Transactions Report - if you hover over the light it does have a better explanation. If you can email me a screenshot so I can take a look?

    Many Thanks,

    Safiyya
    Safiyya Riyadh – Head of Technical Services Affiliate Window
    Email:- Safiyya.Riyadh@affiliatewindow.com Phone:- 020 7553 0415

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    Member edwyn123's Avatar
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    Re: Crazy change to the transaction report

    Quote Originally Posted by filtay View Post
    The transactions report is suddenly much less useful. The 'payment status' column - which previously showed a green or yellow dot, representing the given merchant's payment status - now contains a long, explanatory paragraph of text in every single row. This makes each row several times wider and so allows far fewer rows to be seen at a glance, as well as cluttering the screen with reams of repeated text about something that only needs to be explained once.

    It's a terrible change that I hope to see reversed soon.
    Hi Filtay,

    You did get a sneak preview for something which we are launching imminently but you rightly pointed out something that wasn't quite ready yet. We've rolled back those changes but keep your eyes posted for some announcements soon. It's a really exciting feature!

    Cheers

    Edwyn
    Edwyn McFarlane – Head of Publisher Services
    Affiliate Window
    Email:- Edwyn.McFarlane@affiliatewindow.com
    MSN:- fredwyn@hotmail.com Phone:- 020 7553 0409

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    Re: Crazy change to the transaction report

    Quote Originally Posted by edwyn123 View Post
    Hi Filtay,

    You did get a sneak preview for something which we are launching imminently but you rightly pointed out something that wasn't quite ready yet. We've rolled back those changes but keep your eyes posted for some announcements soon. It's a really exciting feature!

    Cheers

    Edwyn
    something is wrong as my confirmed sales for today are now showing as pending as if the sale was made today but they were weeks ago

    seems to be lots of bugs creeping in

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    Registered User MKJones's Avatar
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    Re: Crazy change to the transaction report

    I noticed the change, with the info repeated over and over admittedly, but it was new info to me and very informative. Maybe it could be displayed in a way less intrusive to the page but I need more info not less or such info hidden away somewhere. I am a lazy browser - as most are - and if I have to go clicking somewhere to find out more about something or other I will 9 x out of 10 not even bother looking. My memory also sux so I would have to 'go looking' quite often!

    Why not have a question mark next to the coloured dot with a hover over explanation; though presumeably you will need a few more colours as the explanations seem to differ with the same coloured dot?

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    Member edwyn123's Avatar
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    Re: Crazy change to the transaction report

    Quote Originally Posted by MKJones View Post
    I noticed the change but it was new info to me and very informative. Maybe it could be displayed in a way less intrusive to the page
    That's exactly our intention - won't be long
    Edwyn McFarlane – Head of Publisher Services
    Affiliate Window
    Email:- Edwyn.McFarlane@affiliatewindow.com
    MSN:- fredwyn@hotmail.com Phone:- 020 7553 0409

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    Member edwyn123's Avatar
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    Re: Crazy change to the transaction report

    Quote Originally Posted by Cheapdvds View Post
    something is wrong as my confirmed sales for today are now showing as pending as if the sale was made today but they were weeks ago

    seems to be lots of bugs creeping in
    That's unusual, if you email Craig.Foster@affiliatewindow.com he'll look into it for you. I'm out of the office otherwise I'd take a look myself!

    We're always grateful when things like this are noticed, it means we can fix them and stop them from happening in the future!
    Edwyn McFarlane – Head of Publisher Services
    Affiliate Window
    Email:- Edwyn.McFarlane@affiliatewindow.com
    MSN:- fredwyn@hotmail.com Phone:- 020 7553 0409

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    Re: Crazy change to the transaction report

    Quote Originally Posted by edwyn123 View Post
    That's unusual, if you email Craig.Foster@affiliatewindow.com he'll look into it for you. I'm out of the office otherwise I'd take a look myself!

    We're always grateful when things like this are noticed, it means we can fix them and stop them from happening in the future!
    Can someone look at the confirmed and pending amounts as it is going mental , one minute something is confirmed then it's back to pending , this has been going on all day and getting fed up of it , can't raise a ticket as I'm out at the min
    But the amounts have been changing back and forth all today and last night

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    Affiliate Window Ltd adamski's Avatar
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    Re: Crazy change to the transaction report

    Quote Originally Posted by Cheapdvds View Post
    Can someone look at the confirmed and pending amounts as it is going mental , one minute something is confirmed then it's back to pending , this has been going on all day and getting fed up of it , can't raise a ticket as I'm out at the min
    But the amounts have been changing back and forth all today and last night
    This was fixed on Sunday. Let me know if you're still experiencing any problems.

    Adam
    Adam Ross | Chief Operating Officer | Digital Window
    Tel: 020 7553 0359 | Email: adam@digitalwindow.com | MSN: adam_ross31@hotmail.com

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